Alo Yoga Reviews
Based on 17 customer reviews and online research, aloyoga.com has a consumer rating of 2.0 out of 5 stars, indicating that most customers are not satisfied with Alo Yoga.
5 Stars(2)
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4 Stars(2)
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3 Stars(1)
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2 Stars(1)
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1 Star(11)
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How would you rate Alo Yoga?
Top Reviews
I sent an order back one month ago by a dhl express courier and I can see from the tracking it was signed by them on 26th May (three weeks ago). Their website states 2-4 days for refund processing but it’s been 21 days and they do not reply to my emails. They replied once earlier this month saying “it’s been a busy day for meetings and you need to be patient due to covid” .. I think 21 days is more than patient. My order is for $800AUD (which was only three items) and their quality was extremely basic for their high price point. I do not recommend this company at all and can confidently say that this has to be by far the worst customer service I have ever come across as an online retailer. Not surprised by their overall 1 star rating. Wish I read reviews before giving my money to this company.
After being consistently spammed with this brand on instagram, I decided to give it a go. Super disappointing. The quality is cheap, and if you aren't based in the U.S., goodluck in returning the items.
Customer Reviews (17)
I recently purchased the AIRLIFT HIGH-WAIST CONCEAL-ZIP CAPRI - STERLING. They are cute but leave sweat marks!!!! The sterling color is pretty but if you plan on working out and sweating make sure you have something to tie around your waist!
I recently purchased their Airbrush Legging, because I really like the pair of Airlift Leggings I have been using for a couple of months now. I liked the colour. The fabric is a bit heavier than expected and nothing I would wear for sweatier workouts or during summer. What is really disappointing is that the leggings started to slide down after a few washing cycles. I have to pull them up constantly during workouts or even if just walking around, which is pretty annoying. I would not buy these again and recommend not trusting all the five star ratings on the Alo website. Sizing is not the issue, it is just poor quality of fabric, in my opinion.
I generally love all their products, they are very flattering and try to size. The shipping time to the Scottish Highlands is very fast too. The only complain I have is about the cargo pants. I’ve got 1 pair and after cold washing holes appeared besides the cargo pockets. They gave me a voucher for the price of these, so I got a different pair of cargo trousers, but exactly the same happened to their pockets, plus mud stains- very common in Scotland, are very tricky to remove. Apart from this, I love these products.
I just received my second order from Alo today! I am based in Germany and even though the products ship from the US it only took two days to get here - VERY impressive. I’ve ordered three tops and two pairs of the Airlift leggings and I love it all! Super flattering and the leggings are honestly the best leggings I’ve ever owned. I spin on my Peloton daily and the leggings are perfect for this, very stretchy and comfy. Only tiny downside is that with heavy exercise they show sweat quite a bit, but they dry quickly :-) I’m a fan and will definitely be purchasing more in the future.
After being consistently spammed with this brand on instagram, I decided to give it a go. Super disappointing. The quality is cheap, and if you aren't based in the U.S., goodluck in returning the items.
Purchased Airbrush leggings in black 6 months later hole in right rear check developed. Called customer service today and got 10% promo code. My Lulu Aligns have held up much better. Highly recommend not purchasing airbrush leggings. You cannot leave a review on alo yoga airbrush leggings page. All the negative reviews I saw before purchasing airbrush leggings have been removed buyer beware!!!
Received a pair of leggings with holes in them. Followed up next day. Have gotten no response, even after following up another three times via email. Bad customer experience.
If i could give them 0 stars I would. Awful company! Got the wrong product and after a month of back and forth they still haven't issued a refund! Stay away! Their product are not that good and the customer service is absolutly ridiculous!
My story is more horrible i used a mail forwarder and when order arrived there were like 7 items all are in small size while i ordered only 4 and with Medium size return is not an easy option for such amount i paid
Customer service may be terrible, but it’s just a clothing company. And their clothing is exceptional! Incredible quality, comfort, fit, style, colors and durability. Real committed yogis that try it love it and people who can afford to buy it for comfort do too. They may have questionable customer service practices, but their clothing is second to none and is the epitome of form & function done right.
Surprised by the bad rewievs! Never had any problems with delivery or quality of items/sizing. The Alosoft tights are the best in the world and I don’t mind paying extra since they are high quality and last for years. Also delivery is faster than when I order within the country (I live in Europe). Highly recommend!
Definitely frustration! bought their biker short in black color and paid 58$ but it is just low quality and the black color turn fade out black after 2 wash and got pilling. And when I try to return it that has not except it!
Their product expensive but definitely, their quality and the service are bad!
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